Privacy Policy

Effective as of 15th of June 2018

1. General Provisions

1.1 This document uses the same terminology and abbreviations as our Terms of Service document. This Privacy Policy governs the collection, use, and storage of Information obtained from Users through the use of our Site.

1.2 The Information on Users is divided into personally identifiable and non-personally identifiable Information depending on whether Information can identify the User as a specific person. Information about legal persons does not fall within the scope of Information as defined in our Terms of Service and Privacy Policy documents.

1.3 Fansflares, located in [Your Address], has the position of a ‘Controller’ as defined in EU GDPR and shall be responsible for, and able to demonstrate compliance with, the principles relating to the processing of personal data. You can contact us at support@fansflares.com.

2. Collection and Use of Personally Identifiable Information

2.1 We may obtain some of your personal Information in order to provide our Services. The Information we collect is necessary to provide our Services, and we shall not collect any Information which is not required by the nature of our Services.

2.2 We collect the following personal Information:

  • Email address
  • Instagram username
  • IP address

A) Email address

2.3 We collect your email address on a basis of consent and in the interest of providing our Services. Your email address is collected in the following cases:

  • When you register an account.
  • When you place an order, make payments, or use a free trial.
  • When you subscribe to receive notifications.
  • When you contact us.

2.4 We use third-party data processors, such as SendGrid and Zendesk, to handle your email. For more information, please review their privacy policies:

B) Instagram username

2.5 We collect your Instagram username to deliver the requested services, such as providing ‘likes’.

C) IP Address

2.6 We collect your IP address to prevent malicious activity and ensure the integrity of our Site. This information is used for security purposes and to provide invoices for our Services.

D) General

2.7 Some Services may not be available without providing requested Information. We may also keep records of your inquiries for support purposes and improve our services.

2.8 We do not sell or rent personal Information to third parties. However, we may need to comply with court orders or government requests.

3. Security and Data Protection

3.1 We have implemented security measures to protect your personal data against misuse, unauthorized access, and disclosure. While we take appropriate steps, no system can guarantee 100% security. In case of a data breach, we will notify the appropriate authorities and users within 72 hours of detection.

4. Collection and Use of Non-Personally Identifiable Information

4.1 We collect general data such as browser types, operating systems, referral websites, and other data for optimizing the content of our Site and investigating breaches.

4.2 This information is stored separately from personally identifiable data and used only for site optimization and law enforcement, if necessary.

5. Storage and Transfer of Information

5.1 Your information is stored on secure servers located in Sweden, and we may transfer data to countries with appropriate safeguards in place, as per EU GDPR requirements.

5.2 We retain information only for as long as necessary to provide our services and maintain database integrity.

6. Information Retention Period

6.1 If you have an account, your information will be retained until you delete your account. Backup data may be retained for up to 30 days.

6.2 If you do not have an account, we will delete your information within two weeks.

7. User’s Rights

7.1 You have the right to:

  • Access your stored personal information.
  • Request correction or deletion of your personal information.
  • Object to or restrict processing of your data.
  • File a complaint with a supervisory authority.

7.2 These rights may be limited depending on legitimate interests or regulatory requirements.

8. Cookies and Similar Technologies

8.1 We use cookies to improve your user experience and functionality of the Site. Cookies may be used for personalized content and ads, and to analyze traffic.

8.2 You can opt-out of cookies through your browser settings.

9. Third-Party Websites, Services, and Cookies

9.1 We are not responsible for external websites linked from our site. These websites may have different privacy practices.

9.2 We use services like Google Analytics to track website traffic. For more information, review Google’s Privacy Policy.

10. Changes to the Privacy Policy

10.1 We reserve the right to change our Privacy Policy at any time. The current version of this policy is available on the Site.

11. Contact Information

11.1 If you have any questions or concerns about this Privacy Policy, or would like to exercise your rights, please contact us at support@fansflares.com.

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